Privacy Policy



Haul Hero, LLC (“Company” or “We” or “Us” or “Our”) respects your privacy and are committed to protecting it through our compliance with this policy.


This policy describes the types of information we may collect from you or that you may provide when you use the Haul Hero application (“Technology”) or visit the website (“website”) and our practices for collecting, using, maintaining, protecting, and disclosing that information.


This policy applies to information we collect:


  • From our Technology.
  • On this website.
  • In email, text, and other electronic messages between you and this technology or website.


It does not apply to information collected by:


  • Us offline or through any other means, including on any other Technology or website operated by Company or any third party (including our affiliates and subsidiaries); or
  • Any third party (including our affiliates and subsidiaries), including through any application or content (including advertising) that may link to or be accessible from or on the website.

Please read this policy carefully to understand our policies and practices regarding your information and how we will treat it. If you do not agree with our policies and practices, your choice is not to use our Technology or website. By accessing or using our Technology or this website, you agree to this privacy policy. This policy may change from time to time. Your continued use of this Technology or website after we make changes is deemed to be acceptance of those changes, so please check the policy periodically for updates.

Children Under the Age of 18.  


Our Technology and website are not intended for children under 18 years of age. No one under age 18 may provide any personal information to our Technology or on the website. We do not knowingly collect personal information from children under 18.

Information You Provide to Us.


The information we collect on or through our Technology and website may include: 


Information that you provide by using Technology or our website, including but not limited to the following:

Personal information:

  1. Name
  2. Address
  3. Mobile number
  4. Email
  5. Date of birth
  6. Truck make and model
  7. Favorites such as Stops (parking, lodging, parks, other), Food (chain and other), Fuel


Route related information:

  1. Haul Start address
  2. Haul Start date
  3. Haul End address
  4. Haul hours
  5. Fuel purchase
  6. Stop costs (parking, tolls, lodging, other)
  7. Lounge costs (shower, laundry and other)
  8. Food costs (breakfast, lunch, dinner, snacks and beverages)
  9. Entertainment costs (subscriptions; Netflix, Sirius, pandora and other)
  10. Equipment costs (truck payment, insurance, maintance, supplies and other)
  11. Unexpected costs (repairs, violation, other)
  12. Haul history
  13. Haul expenses
  14. Haul receipts

Records and copies of your correspondence (including email addresses) if you contact Us.


Information We Do Not Collect.

We do collect all of the following data:

  • Mobile numbers
  • Email addresses
  • Physical address
  • Drivers ‘Handle’nickname (optional)
  • Gender
  • Political preferences


We do not retain the following information:

  • Phone numbers.
  • Email addresses.
  • Birth dates.
  • Physical addresses.
  • Social security numbers.
  • CDL numbers


Information We Collect Through Automatic Data Collection Technologies.


As you navigate through and interact with our Technology and website, we may use automatic data collection technologies to collect certain information about your equipment, browsing actions, and patterns, including:


  • Details of your visits to our website, including traffic data, location data, logs, and other communication data and the resources that you access and use on the website;
  • Information about your computer and internet connection, including your IP address, operating system, and browser type.
  • Click through rate
  • Time spent per screen
  • Tracking all advertising impressions and conversions
  • All downloads
  • All active users
  • All deleted users
  • Credit card info for upgraded Superhero accounts
  • Deals – all transactions
  • Cost of user acquisition

We also may use these technologies to collect information about your activities over time and across third-party websites or other online services (behavioral tracking).


The information we collect automatically is statistical data and does not include personal information, but we may maintain it or associate it with personal information we collect in other ways or receive from third parties. It helps Us to improve our technology and website and to deliver a better and more personalized service, including by enabling Us to:


  • Estimate our audience size and usage patterns;
  • Store information about your preferences, allowing Us to customize our Technology according to your individual interests;
  • Speed up your usage;
  • Recognize you when you use the Technology.

The technologies we use for this automatic data collection may include:


Cookies (or browser cookies). A cookie is a small file placed on the hard drive of your computer. You may refuse to accept browser cookies by activating the appropriate setting on your browser. However, if you select this setting you may be unable to access certain parts of our website. Unless you have adjusted your browser setting so that it will refuse cookies, our system will issue cookies when you direct your browser to our website.


We do not collect personal information automatically, but we may tie this information to personal information about you that you provide to Us or that we collect from other sources.


How We Use Your Information.  


We use information that we collect about you or that you provide to Us, including any personal information:


  • To present our Technology and website to you;
  • To provide you with information on products that you request from Us;
  • To fulfill any other purpose for which you provide it;
  • For Technology and site registration;
  • To allow you to participate in interactive features on our Technology and website;
  • In any other way we may describe when you provide the information;
  • To process credit applications and payment transactions;
  • For any other purpose with your consent.

Disclosure of Your Information.


We may disclose aggregated information about our users, and information that does not identify any individual, without restriction.


We may disclose personal information that we collect or that you provide as described in this privacy policy:


  • To our subsidiaries and affiliates;
  • To contractors, service providers, and other third parties we use to support our business and who are bound by contractual obligations to keep personal information confidential and use it only for the purposes for which we disclose it to them;
  • To a buyer or other successor in the event of a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of Haul Hero’s assets, whether as a going concern or as part of bankruptcy, liquidation, or similar proceeding, in which personal information held by Haul Hero’s about our users is among the assets transferred;
  • To fulfill the purpose for which you provide it;
  • For any other purpose disclosed by Us when you provide the information;
  • With your consent.

We may also disclose your personal information:


  • To comply with any court order, law, or legal process, including to respond to any government or regulatory request;
  • To enforce or apply our terms of use and other agreements, including for billing and collection purposes;
  • If we believe disclosure is necessary or appropriate to protect the rights, property, or safety of Haul Hero, our customers, or others. This includes exchanging information with other companies and organizations for the purposes of fraud protection and credit risk reduction.

Choices About How We Use and Disclose Your Information.  


We strive to provide you with choices regarding the personal information you provide to Us. We have created mechanisms to provide you with the following control over your information:


  • Tracking Technologies and Advertising. You can set your browser to refuse all or some browser cookies, or to alert you when cookies are being sent. If you disable or refuse cookies, please note that some parts of this technology or website may then be inaccessible or not function properly.
  • We do not control third parties’ collection or use of your information to serve interest-based advertising. However, these third parties may provide you with ways to choose not to have your information collected or used in this way. You can opt out of receiving targeted ads from members of the Network Advertising Initiative (“NAI”) on the NAI’s website.

Your California Privacy Rights.  


California Civil Code Section § 1798.83 permits users of our technolnogy or website that are California residents to request certain information regarding our disclosure of personal information to third parties for their direct marketing purposes. To make such a request, please send an email to

Transfer of Information to the United States.


Our website is operated in the United States intended for users located only in the United States. If you are located outside of the United States, please be aware that information we collect will be transferred to, and processed, stored and used in the United States. Your information may be subject to access requests from governments, courts, or law enforcement in the United States according to laws of the United States. By using the technology or website or providing Us with any information, you consent to the transfer to, and processing, usage, sharing and storage of your information in the United States.


Data Security.  


We have implemented measures designed to secure your personal information from accidental loss and from unauthorized access, use, alteration, and disclosure. All information you provide to Us is stored on our secure servers behind firewalls. Any payment transactions will be encrypted using SSL Technology.


Unfortunately, the transmission of information via the internet is not completely secure. Although we do our best to protect your personal information, we cannot guarantee the security of your personal information transmitted to our website. Any transmission of personal information is at your own risk. We are not responsible for circumvention of any privacy settings or security measures contained on the website.


Changes to Our Privacy Policy.  


It is our policy to post any changes we make to our privacy policy on this page with a notice that the privacy policy has been updated on the website home page. The date the privacy policy was last revised is identified at the top of the page. You are responsible for periodically visiting our website and this privacy policy to check for any changes.


Contact Information.  


To ask questions or comment about this privacy policy and our privacy practices, contact Us at:


Haul Hero LLC

P.O. Box 534

16105 Swingley Ridge Rd.

Chesterfield MO  63006